Privacy Policy for Red Stag Casino

Effective Date: 1 June 2026

Welcome to Red Stag Casino. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Australia. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other similar contact data.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and other payment-related data.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, clicks, and other actions.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register an account, make deposits or withdrawals, communicate with customer support, or participate in promotions. We also collect data automatically through cookies and other tracking technologies when you use our website.

3. Use of Your Information

We use your information to:

Provide, operate, and maintain our casino services;
Verify your identity and comply with legal and regulatory requirements;
Process transactions and manage your account;
Improve our website and customer experience;
Send you promotional materials and offers (with your consent where required);
Prevent fraud and ensure security;
Respond to your inquiries and provide customer support;
Comply with applicable laws and regulations.

4. Disclosure of Your Information

We may share your information with:

Service providers and partners who assist us in operating our business, subject to confidentiality agreements;
Regulatory bodies, law enforcement, or government agencies as required by law;
Third parties in connection with a merger, acquisition, or sale of assets;
Other parties with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent to marketing communications;
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

8. International Transfers

Your information may be transferred to, and maintained on, servers located outside Australia. By using our services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Red Stag Casino Privacy Officer
Email: [email protected]
Phone: +61 3 9010 1234
Address: 123 Casino Street, Melbourne, VIC 3000, Australia

For more information about your privacy rights in Australia, you may also contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.